Privacy policy
Last updated: 29 September 2026
Who is responsible for your data?
CAPTAIR & DIMAVENT, a French SARL with share capital of €60,000, registered with RCS Évry under no. 397 511 353, whose registered office is at 10 boulevard Louise Michel, 91000 Évry-Courcouronnes, France. For any question about your data: contact@captair-dimavent.fr
What data do we process, why and for how long?
| Processing | Data concerned | Legal basis | Retention period |
|---|---|---|---|
| Contact, quote and engineering requests | Name, company, email, phone number, city or site, requirements, technical data, message and any attachment | Steps taken at your request before entering into a contract (Art. 6(1)(b) GDPR) | 3 years after the last contact; for the duration of the business relationship if an order follows |
| Spare-parts requests | Name, company, email, phone number, equipment make, model, year, serial number and photos | Pre-contractual steps (Art. 6(1)(b) GDPR) | 3 years after the last contact |
| B2B customer and prospect follow-up | Business contact details and history of exchanges and quotations | Legitimate interest in developing and managing our B2B activity (Art. 6(1)(f) GDPR) | 3 years after the last contact; accounting records: applicable statutory period |
| Audience and campaign measurement | Pages viewed, browsing events, device, technical identifiers and connection data processed by the provider | Your consent (Art. 6(1)(a) GDPR) | Depends on the tracker used; audience cookies are configured for a maximum of 13 months |
Fields marked as mandatory in our forms are required to process your request. We do not sell your data. The website does not make decisions producing legal effects concerning you solely on the basis of automated processing.
Attachments
Files attached to forms (photos, nameplates or documents) are sent by email to the relevant teams and then deleted from the website server after sending.
Who receives your data?
Only the CAPTAIR & DIMAVENT sales and technical teams handling your request and, where necessary, our technical service providers may receive data needed for their role.
- Infomaniak Network SA — hosting of the website and related services (Switzerland)
- Google Ireland Limited — Google Analytics audience measurement, only after consent
Transfers outside the European Union
The website is hosted in Switzerland. Switzerland benefits from an adequacy decision of the European Commission, allowing personal data to flow from the European Economic Area without a specific additional transfer safeguard. Where a service provider may process data in another third country, that provider’s applicable transfer mechanism (including an adequacy decision or standard contractual clauses) applies.
Security
The website is intended to operate over HTTPS. Forms include anti-abuse controls and access to the administration area is restricted. We apply technical and organisational measures proportionate to the risks in order to protect data.
Your rights
Depending on your situation and the legal basis of the processing, you may exercise your rights of access, rectification, erasure, restriction, portability and objection, and withdraw consent at any time where consent is the legal basis. To exercise your rights, write to contact@captair-dimavent.fr. We may request information needed to verify your identity. You may also lodge a complaint with the French data protection authority (CNIL). cnil.fr.
Cookies and trackers
When tools requiring consent are configured, a banner lets you accept, refuse or customise trackers before they are loaded. Your choice is kept for 6 months and may be changed at any time: Manage my cookie preferences
| Cookie / tracker | Purpose | Provider | Duration |
|---|---|---|---|
| captair_consent | Remember your consent choices | CAPTAIR & DIMAVENT | 6 months |
| _ga, _ga_* | Audience measurement after consent | Maximum 13 months under the website configuration |
You can also use your browser settings to block or delete cookies. Blocking strictly necessary cookies may impair certain website functions.
Changes to this policy
This policy may be updated to reflect changes to the website, our tools or applicable requirements. The latest update date is shown at the top of this page.